Step 3 Formal Grievance Appeal (Program, course and teaching quality) | UniSC | University of the Sunshine Coast, Queensland, Australia

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Step 3 Formal Grievance Appeal (Program, course and teaching quality)

Important Information before Submitting your Appeal

A Step 3 Appeal is the last step within UniSC Internal review process. It Is important to set out the reasons why you disagree with the previous outcome or the way in which this outcome was handled. You may review your previous outcome and determine that:

  • there may be new relevant information not already provided (medical certificates, support letters etc); and/or
  • that the relevant factors that were originally presented were not considered; and/or
  • perhaps procedural error could have occurred in the handling of your grievance/ application for Review of Final Grade.

Please note, it will not be sufficient to assert circumstances, performance, or changes to circumstance without some evidence to substantiate or support your claims.

We understand the appeals process can be complex and strongly recommend you contact the Student Guild where one of the student advocates can provide you with independent support and advice to best prepare your appeal. Either call, (07) 5456 3742 or email AdvocacyStudentGuild@usc.edu.au and a student advocate will speak with you.

You may also wish to reach out to the Student Ombudsman who can assist you to navigate and understand the policies and procedures related to your appeal. You can email the Student Ombudsman at studentombudsman@usc.edu.au.

Your Appeal

About you
Grievance details

Please provide the details of your grievance in a Word document and attach along with supporting evidence. Clearly state the details of your grievance and all the information for consideration.

Supporting evidence (item 1)
Supporting evidence (item 2)
Supporting evidence (item 3)
Supporting evidence (item 4)
Independent support

All students are entitled to seek independent support and advice regarding a complaint or grievance from the Student Guild. USC encourages students to contact the Guild to discuss their complaint or grievance prior to commencing formal grievance procedures. The Student Guild can be contacted on (07)5456 3742 or email AdvocacyStudentGuild@usc.edu.au.

Agreement

By submitting this form, I confirm information provided by me on this form is true and accurate.