Step 3 Formal Grievance Appeal (Administrative Decision) | UniSC | University of the Sunshine Coast, Queensland, Australia

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Step 3 Formal Grievance Appeal (Administrative Decision)

Important Information before Submitting your Appeal

A Step 3 appeal must set out, with supporting evidence, the reasons why you disagree with the previous appeal outcome or the way in which this outcome was handled and must be submitted within 20 business days of being notified of that decision.

Under section 8.2 of the Student Grievance - Procedures

The decision being reviewed and the reasons for review should be explained clearly in the application. If the complainant seems to have no reasonable grounds, or lacks appropriate evidence to support the review, the University shall advise the student within five (5) business days that their application cannot be progressed unless further information is provided. It will not be sufficient for students to assert circumstances, performance or changes to circumstances without some evidence to substantiate or support their claims.

It is recommended you contact the Student Guild where one of the student advocates can provide you with independent support and advice to best prepare your appeal. Either call, (07) 5456 3742 or email AdvocacyStudentGuild@usc.edu.au and a student advocate will speak with you.

You may also wish to reach out to the Student Ombudsman who can assist you to navigate and understand the policies and procedures related to your appeal. You can email the Student Ombudsman at studentombudsman@usc.edu.au.

Your Appeal

About you
Grievance details

Please provide the details of your grievance in a Word document and attach along with supporting evidence. Clearly state the details of your grievance and all the information for consideration.

Supporting evidence (item 1)
Supporting evidence (item 2)
Supporting evidence (item 3)
Supporting evidence (item 4)
Independent support

All students are entitled to seek independent support and advice regarding a complaint or grievance from the Student Guild. USC encourages students to contact the Guild to discuss their complaint or grievance prior to commencing formal grievance procedures. The Student Guild can be contacted on (07)5456 3742 or email AdvocacyStudentGuild@usc.edu.au.

Agreement

By submitting this form, I confirm information provided by me on this form is true and accurate.