Step 2 Formal Grievance Resolution (WIL) | UniSC | University of the Sunshine Coast, Queensland, Australia

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Step 2 Formal Grievance Resolution (WIL)

Important Information Before Submitting your Grievance

It is recommended you contact the Student Guild where one of the student advocates can provide you with independent support and advice to best prepare your grievance. Either call, (07) 5456 3742 or email AdvocacyStudentGuild@usc.edu.au and a student advocate will speak with you.

You may also wish to reach out to the Student Ombudsman who can assist you to navigate and understand the policies and procedures related to your grievance. You can email the Student Ombudsman at studentombudsman@usc.edu.au.

You are encouraged to consult the following documents:

Remember to include as much information, concise details and evidence to support your grievance.

Your Grievance

About you
Grievance details

Please provide the details of your grievance in a Word document and attach along with supporting evidence. Clearly state the details of your grievance and all the information for consideration.

Supporting evidence (item 1)
Supporting evidence (item 2)
Supporting evidence (item 3)
Supporting evidence (item 4)
Independent support

All students are entitled to seek independent support and advice regarding a complaint or grievance from the Student Guild. USC encourages students to contact the Guild to discuss their complaint or grievance prior to commencing formal grievance procedures. The Student Guild can be contacted on (07)5456 3742 or email AdvocacyStudentGuild@usc.edu.au.

Agreement

By submitting this form, I confirm information provided by me on this form is true and accurate.